Voice AI compliance, defined.
Every term you'll hit in TCPA, HIPAA, and call-recording law, each in one crisp, citable sentence, linked to the guide that goes deeper.
Artificial or prerecorded voice
TCPA term for a voice on a call that isn't a live human speaking in real time. Per the FCC's 2024 ruling, AI-generated and cloned voices are included.
DefinitionAudit trail
A tamper-evident record of what happened on each call, disclosures spoken, consent, opt-outs, redactions, that lets you prove compliance after the fact.
DefinitionBot-disclosure law
A law requiring you to tell a person they're interacting with a bot/AI rather than a human, in the US these are mostly state laws (e.g., California's B.O.T. Act).
DefinitionFDCPA
The Fair Debt Collection Practices Act (15 U.S.C. § 1692), federal rules for debt-collection calls, including required disclosures and conduct limits.
DefinitionOne-party vs two-party consent
Whether one person (one-party) or everyone (all-party / 'two-party') on a call must agree before it can be recorded, it depends on the US state.
DefinitionPHI (Protected Health Information)
Health information tied to an identifiable person, protected under HIPAA. Call recordings and transcripts about someone's health are PHI.
DefinitionPII redaction
Automatically removing personally identifiable information, names, card numbers, SSNs, from call transcripts and recordings to shrink compliance exposure.
DefinitionPrior express written consent
A signed, specific authorization to receive marketing calls/texts at a named number using an autodialer or artificial/prerecorded (AI) voice, the strictest TCPA consent standard.
DefinitionTCPA
The Telephone Consumer Protection Act (47 U.S.C. § 227), the US federal law restricting autodialed calls and calls using an artificial or prerecorded voice, including AI voices.
DefinitionWiretap law / CIPA
State wiretap statutes (e.g., California's CIPA, Cal. Penal Code § 632) govern recording private communications and can carry criminal and civil penalties.
DefinitionKnow the rules. Prove you follow them.
Trace turns these definitions into checks that run on 100% of your calls, on any provider, with a tamper-evident audit trail.
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