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Trace

Bulletproof compliance & QA on every single call, automatically.

Trace scans 100% of your calls against rule packs (TCPA, HIPAA, PII, brand-voice, or your own) and returns a per-call scorecard: a PASS/WARN/FAIL verdict, findings that cite the exact regulation, automatic redactions, and a tamper-evident audit hash. Stop sampling 2% of calls manually and score every one.

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Price
$0.03/min
Endpoint
GET /v1/trace/interactions
Scope
trace:read
Model id
pyai-trace
A scorecard for every call

See what Trace returns on each call

Stop sampling 2% of calls. Trace scores 100% of them against your rule packs and returns a verdict, findings that cite the exact regulation, automatic redactions, and a tamper-evident audit hash.

Call #4821· Outbound · appointment booking · 2m 41s
Pass
  • TCPACalling-time windowClear

    Dialed 2:14pm local, inside the permitted window.

  • TCPAIdentificationClear

    Agent identified caller and company in the first 15s.

  • PIICard dataClear

    1 card number captured and auto-redacted from the transcript.

  • Brand voiceProhibited claimsClear

    No guarantee or earnings claims detected.

1 auto-redaction Audit hash 9f2c…a71eReady the moment the call ends

Illustrative scorecard. Findings cite the rule pack and regulation; verdicts, redactions, and the tamper-evident hash are generated per call.

What you get

Monitor 100% of calls

Score every call against your rule packs the moment it ends, instead of spot-checking a sample.

Findings you can defend

Each flag cites the exact regulation, with sensitive data redacted and a tamper-evident audit hash for the record.

Bring your own packs

Start with built-in TCPA, HIPAA, PII, and brand-voice packs, then upload your own - no model training required.

Capabilities

  • Rule packs: TCPA - HIPAA - PII - brand-voice
  • PASS/WARN/FAIL scorecards
  • Findings cite the regulation
  • Auto-redaction of sensitive data
  • Tamper-evident audit hash
  • Runs on Omni or your own stack

Scorecards are ready right after the call.

Start in minutes

cURL
# List per-call compliance scorecards (newest first)
curl https://api.pyai.com/v1/trace/interactions \
  -H "Authorization: Bearer $PYAI_KEY"

FAQ

What rule packs are built in?

TCPA, HIPAA, PII, and brand-voice packs ship out of the box. You can author and upload custom rule packs via /v1/trace/rule-packs (scope trace:configure).

Does Trace need Omni?

No. Trace scores calls from Omni agents or from your own STT/LLM/TTS stack - it's a compliance and QA layer over any call.

How is it billed?

Verdicts and findings are available right after the call. Check our pricing page for current rates per minute scanned.

Build with Trace today.

Start free with $50.00 in credit - no card. Your test key works instantly.

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