Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the PyAI platform, APIs, console, and websites (collectively, the “Services”) operated by PyAI (“PyAI”, “we”, “us”). By creating an account or using the Services, you agree to these Terms.

1. Accounts and API keys

You are responsible for your account, your API keys, and all activity under them. Keep keys secret; treat them as credentials. You must be able to form a binding contract to use the Services.

2. Acceptable use

You agree not to use the Services to:

• break the law, infringe others’ rights, or violate telephony, recording, or consent regulations;
• clone or synthesize a person’s voice without their explicit, documented consent;
• place calls or send communications that are unlawful, deceptive, or harassing; or
• probe, overload, or circumvent the Services’ security, rate limits, or quotas.

3. Free credit and billing

New organizations receive promotional credit (currently $50 at signup plus a recurring monthly credit), which is use-it-or-lose-it and may change. Paid usage is metered per second and billed per the published rate card. Promotional credit has no cash value and may be modified or withdrawn.

4. Customer content and consent

You retain ownership of the audio, text, and data you submit (“Customer Content”). You grant us a limited license to process it solely to provide the Services. You represent that you have all rights and consents necessary for any voice you clone and any call you record or transcribe.

5. Service availability

We work hard on reliability but the Services are provided on an “as available” basis. Beta and preview features may change or be withdrawn. Service levels, where offered, are described in a separate agreement.

6. Intellectual property

We own the Services and all related IP except your Customer Content. You may not copy, resell, or reverse-engineer the Services except as permitted by law.

7. Disclaimers and limitation of liability

To the maximum extent permitted by law, the Services are provided without warranties, and our aggregate liability is limited to the amounts you paid us in the three months before the claim.

8. Termination

You may stop using the Services at any time. We may suspend or terminate access for breach of these Terms or to protect the Services.

9. Changes

We may update these Terms; material changes will be posted here with a new effective date.

10. Contact

Questions? Email gaurav@saaslabs.co.