Trace
Compliance & QA on every call, automatically.
Trace scans every call against rule packs - TCPA, HIPAA, PII, brand-voice, or your own - and returns a per-call scorecard: a PASS/WARN/FAIL verdict, findings that cite the exact regulation, automatic redactions, and a tamper-evident audit hash. Stop sampling 2% of calls and start monitoring 100%.
- Price
- $0.05/min
- Endpoint
GET /v1/trace/interactions- Scope
trace:read- Model id
pyai-trace
What you get
Monitor 100% of calls
Move from spot-checking a handful of calls to scoring every single one against your rule packs - automatically, the moment the call ends.
Findings you can defend
Each flag cites the exact regulation with a plain-English reason, sensitive data redacted, and a tamper-evident audit hash for the record.
Bring your own packs
Start with built-in TCPA, HIPAA, PII, and brand-voice packs, then author and upload your own - no model training required.
Scorecards are ready right after the call. Billed at $0.05/min scanned, on top of the call's minutes.
Start in minutes
# List per-call compliance scorecards (newest first)
curl https://api.pyai.com/v1/trace/interactions \
-H "Authorization: Bearer $PYAI_KEY"FAQ
What rule packs are built in?
TCPA, HIPAA, PII, and brand-voice packs ship out of the box. You can author and upload custom rule packs via /v1/trace/rule-packs (scope trace:configure).
Does Trace need Omni?
No. Trace scores calls from Omni agents or from your own STT/LLM/TTS stack - it's a compliance and QA layer over any call.
How is it billed?
$0.05 per minute scanned, on top of the call's own minutes. Verdicts and findings are available right after the call.
Build with Trace today.
Start free with $50.00 in credit - no card. Your test key works instantly.
No credit card - OpenAI-compatible - cancel anytime