Build a Mandarin agent that understands callers, follows your instructions, uses business tools and answers naturally across complete customer conversations.
普通话
Serve Mandarin speakers across customer calls, applications and voice agents with speech recognition and natural voices built around tones, numbers and real service conversations.
Standard Mandarin uses simplified Chinese text and the zh-CN language identifier.
Evaluation emphasizes tones, names, numbers, dates, addresses and confirmation language that affect call outcomes.
English brand and product terms are tested separately because correct Mandarin does not guarantee correct embedded-English pronunciation.
Keep support, scheduling and customer conversations in the caller's preferred language.
Use the same Agents knowledge and tool system for account lookup, scheduling, routing and follow-up.
Review transcripts, tool results and customer outcomes through the same operational workflow.
Built on PyAI Agents
Create an Agent with your instructions, knowledge and tools.
Choose Mandarin in the language picker.
Connect the agent to your phone or application workflow and review conversations in the console.
Language quality
Language quality covers meaning, pronunciation, audio clarity, business details and the complete product path customers use.
Mandarin Chinese voice agents is available through PyAI Agents, alongside the rest of the PyAI voice stack. Use the standard product endpoint and select the matching language or voice for your application.
PyAI Agents runs on Omni's realtime conversation runtime. Listening, reasoning, tool use and speaking work together in one conversation path.
Yes. Agents can use hosted, server and client tools under the existing tool contracts. Each state-changing action should require confirmation and a successful tool result.
Yes. A bounded workflow such as appointment confirmation or order status is the recommended first production gate before wider conversations.
Building for Mandarin Chinese? Tell us the language variety, call type and monthly volume. We will help map the right Hear, Speak or Agents setup.