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Speech-to-text普通话

Mandarin Chinese speech-to-text for phone conversations

Turn Mandarin phone audio into simplified Chinese text for support, analytics and automated workflows, with attention to meaning and the details that drive real outcomes.

普通话

Mandarin coverage for clear, actionable conversations

Serve Mandarin speakers across customer calls, applications and voice agents with speech recognition and natural voices built around tones, numbers and real service conversations.

Mainland Mandarin

Standard Mandarin uses simplified Chinese text and the zh-CN language identifier.

Tones and names

Evaluation emphasizes tones, names, numbers, dates, addresses and confirmation language that affect call outcomes.

Mixed business terms

English brand and product terms are tested separately because correct Mandarin does not guarantee correct embedded-English pronunciation.

What Mandarin Chinese speech-to-text should solve

Transcribe customer intent

Capture requests, questions and corrections in Mandarin without translating the audio before transcription.

Preserve operational details

Measure recognition of names, phone numbers, dates, amounts and addresses on realistic call audio.

Keep one integration

Use Mandarin through the existing Hear API alongside your other supported languages.

Built on PyAI Hear

One product path from request to result

  1. 01

    Send a recording or realtime audio stream to Hear.

  2. 02

    Receive simplified Chinese transcript text through the normal Hear contract.

  3. 03

    Confirm high-impact names, numbers and actions before updating customer systems.

Language quality

Built for the complete customer conversation

  • Native and independent reviewers score intelligibility, tones, pronunciation, naturalness and exact meaning.
  • Customer-call tests include numbers, names, dates, corrections and tool-result confirmations.
  • Mixed Mandarin-English cases are tested separately so both languages stay clear in the same turn.

Full-path evaluation

Language quality covers meaning, pronunciation, audio clarity, business details and the complete product path customers use.

Mandarin Chinese Speech-to-text FAQ

How does PyAI support Mandarin Chinese speech-to-text?

Mandarin Chinese speech-to-text is available through PyAI Hear, alongside the rest of the PyAI voice stack. Use the standard product endpoint and select the matching language or voice for your application.

Which Chinese variety does this page cover?

This page covers standard Mandarin for zh-CN workflows with simplified Chinese output.

Does evaluation include tones?

Yes. Native and independent reviewers assess tone and pronunciation alongside semantic accuracy, names, digits and service-call details.

What about Mandarin mixed with English brand names?

Mixed-language turns are tested separately. They remain outside the production claim until both the Mandarin and embedded English are reproduced reliably.

Building for Mandarin Chinese? Tell us the language variety, call type and monthly volume. We will help map the right Hear, Speak or Agents setup.