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Coming soonPhone providersImports calls

PyAI x RingCentral

RingCentral calls into Recap and Trace, with the webhook set up for you.

The RingCentral importer is rolling out now, and it is the smoothest of the phone providers: when it opens, connecting creates the webhook for you (no dashboard setup), every completed call imports with its recording fetched through the official API, and disconnecting cleans everything up again.

Get notified at launch Read the docs
Status
Rolling out
Direction
Calls into PyAI
Setup
Console, no code
Cost
Included

What will land in PyAI

The same per-call record as the other providers: transcript, Recap summary, Trace scorecard, stable call id. The subscription lifecycle is managed end to end: created on connect, torn down on disconnect.

Planned import flow

RingCentral telephony session (Disconnected)
  -> subscription created by PyAI on connect
  -> recording fetched with a fresh OAuth token
  -> transcript -> Recap summary -> Trace scorecard

Where it stands

  1. 1

    We are proving the importer with a RingCentral sandbox app right now.

  2. 2

    When it opens, you will connect with an app client id, client secret, and JWT credential.

  3. 3

    We create the webhook for you at connect time; calls import from then on.

Built into every connection

Delivery you can prove

Verified, and never twice

Every delivery carries proof it is really from us (the X-PyAI-Signature header, an HMAC your tools can verify) and a unique receipt id (the Idempotency-Key), so a retry can never post the same call twice.

Retried, then shown to you

If your endpoint hiccups, we retry with backoff (eight attempts over about twenty minutes). Still failing? The exact error waits on the integration card in your console, not in a log you never read.

Your credentials stay yours

Tokens, secrets, and webhook URLs are encrypted at rest and masked everywhere. They never appear in the messages we send.

Included, no extra fees

Integrations come with your Recap or AMD usage. There is no per-connection or per-delivery charge.

FAQ

When does the RingCentral importer open?

Soon. We are proving it with a real RingCentral app first (login, webhook creation, recording downloads, one clean record per call, and a clean teardown), then it opens for everyone.

Why does PyAI create the webhook subscription?

RingCentral subscriptions are API objects, not dashboard toggles. Doing it at connect time means no manual setup and a clean teardown when you disconnect, so nothing keeps posting after you leave.

Can I get notified when it opens?

Yes. Contact us from the integrations page and mention RingCentral; we will flag your account for the rollout.

RingCentral is almost here.

It is rolling out now. Grab a sandbox key and the rest of the platform while you wait; the card opens in the console the day it is ready.

Build with the API Launch an Agent

Agents is live in beta. Sandbox keys have daily limits and never touch billing.