Call QA & compliance
Know what was said on every call.
Transcribe every call with Hear and turn on Trace to scan for compliance issues and quality signals - moving from sampling a few calls to monitoring all of them.
How it works
- 1
Transcribe everything
Stream live or batch your recordings through Hear at $0.003/min (half that for batch).
- 2
Turn on Trace
The compliance add-on scans calls and flags violations against your rule packs.
- 3
Audit and improve
Review flagged calls, export findings, and coach from real evidence.
What this replaces
Manual coverage gaps
Transcribe and score 100% of calls, with compliance flags you can audit. That means fewer missed calls, fewer handoffs without context, and fewer hours spent catching up after the fact.
Stacked AI bills
Teams often pay separately for transcription, speech, realtime models, telephony, QA, and orchestration. PyAI keeps the core voice workflow on one usage-based stack.
Slow experimentation
Start with a free key, replay real conversations, compare latency and cost, then route production traffic only when the numbers and customer experience hold up.
Questions buyers ask
How does PyAI support call qa & compliance?
Transcribe every call with Hear and turn on Trace to scan for compliance issues and quality signals - moving from sampling a few calls to monitoring all of them.
What does it cost to test this use case?
Omni API is $0.05/min all-in for realtime voice agents. Managed Omni Agents are $0.08/min when you want the runtime, monitoring, and call intelligence packaged for you. Every account starts with free credit, so teams can test real call flows before committing budget.
How does this reduce wasted AI spend?
PyAI reduces duplicated vendor bills, manual review work, and migration drag by putting transcription, speech, realtime agents, grounding, and call intelligence on one OpenAI-compatible stack.
How do we keep call quality high in production?
Ground the agent in your own content, bind tools for real actions, warm-transfer when needed, and use Trace or Recap when calls require QA, compliance review, summaries, and audit evidence.
Stop paying for stitched voice AI.
Start with a free key, 10,000 Hear minutes every month, and $50 in credits. Test the same OpenAI-compatible stack you can take to production with Omni, Agents, and Trace.
No credit card - OpenAI-compatible - cancel anytime