Healthcare phone agents
Automate intake, scheduling, reminders, and front-office calls with Trace-ready compliance workflows.
Lower call cost while preserving auditability and escalation paths.
How it works
- 1
Start with bounded workflows
Schedule, intake, reminders, eligibility checks, and routing are strong first deployments.
- 2
Turn on rule packs
Use Trace for HIPAA, PII, brand-voice, and custom policy checks.
- 3
Escalate safely
Warm-transfer clinical or sensitive edge cases with full context.
Common questions
Which healthcare calls should we automate first?
Bounded workflows are the strongest first deployments: scheduling, intake, reminders, eligibility checks, and routing.
How is compliance handled?
Trace rule packs cover HIPAA, PII, brand-voice, and custom policy checks, so calls keep auditability and clear escalation paths.
What happens on sensitive calls?
Clinical or sensitive edge cases warm-transfer to a human with full context.
Choose how you want to start.
Use an instant sandbox key for the API, or open Agents Beta and build without code. Sandbox usage never bills. Live keys require available credit.
Agents is live in beta. Sandbox keys have daily limits and never touch billing.