PyAI Solutions / Regulated calls
Healthcare
phone agents

Handle bounded front-office workflows with reviewable evidence and clear human escalation.
Make it work for your team
The shape of
a useful first version.
Start with a bounded job, give the product the context it needs and test the full path before extending the workflow.
- 01
Start with bounded workflows
Schedule, intake, reminders, eligibility checks, and routing are strong first deployments.
- 02
Turn on rule packs
Use Trace for HIPAA, PII, brand-voice, and custom policy checks.
- 03
Escalate safely
Warm-transfer clinical or sensitive edge cases with full context.
See the workspace behind it
Make the setup
your own.
Write the instructions, choose a voice and connect the knowledge and tools for the job. Then test the conversation before connecting it to your callers.
Explore AgentsFollow the real Console with a sample workspace, narrated by Aria, our Natural English voice.
The products behind the workflow
Connected where it matters.
Yours to build around.
Explore the products that support this solution, including real demos, configurable examples and current integration guidance.
A little more detail
Before your
first rollout.
Keep the first workflow focused. Test representative inputs, review the output and make the next step clear to your team.
Which healthcare calls should we automate first?
Bounded workflows are the strongest first deployments: scheduling, intake, reminders, eligibility checks, and routing.
How is compliance handled?
Trace rule packs cover HIPAA, PII, brand-voice, and custom policy checks, so calls keep auditability and clear escalation paths.
What happens on sensitive calls?
Clinical or sensitive edge cases warm-transfer to a human with full context.
Make this workflow your own.
Sandbox keys never bill. Fund a live key when you go to production.