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Regulated calls

Healthcare phone agents

Automate intake, scheduling, reminders, and front-office calls with Trace-ready compliance workflows.

Lower call cost while preserving auditability and escalation paths.

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How it works

  1. 1

    Start with bounded workflows

    Schedule, intake, reminders, eligibility checks, and routing are strong first deployments.

  2. 2

    Turn on rule packs

    Use Trace for HIPAA, PII, brand-voice, and custom policy checks.

  3. 3

    Escalate safely

    Warm-transfer clinical or sensitive edge cases with full context.

Built on

AgentsBuild, test and run voice agents through the console or API.TraceA scorecard on the call you already ran. Not a second QA vendor.RecapCall notes the moment you hang up. No bot to invite.

Common questions

Which healthcare calls should we automate first?

Bounded workflows are the strongest first deployments: scheduling, intake, reminders, eligibility checks, and routing.

How is compliance handled?

Trace rule packs cover HIPAA, PII, brand-voice, and custom policy checks, so calls keep auditability and clear escalation paths.

What happens on sensitive calls?

Clinical or sensitive edge cases warm-transfer to a human with full context.

Get an API key. Make a phone agent.

Sandbox keys never bill. Fund a live key when you go to production.

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