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Regulated calls

Healthcare phone agents

Automate intake, scheduling, reminders, and front-office calls with Trace-ready compliance workflows.

Lower call cost while preserving auditability and escalation paths.

How it works

  1. 1

    Start with bounded workflows

    Schedule, intake, reminders, eligibility checks, and routing are strong first deployments.

  2. 2

    Turn on rule packs

    Use Trace for HIPAA, PII, brand-voice, and custom policy checks.

  3. 3

    Escalate safely

    Warm-transfer clinical or sensitive edge cases with full context.

Common questions

Which healthcare calls should we automate first?

Bounded workflows are the strongest first deployments: scheduling, intake, reminders, eligibility checks, and routing.

How is compliance handled?

Trace rule packs cover HIPAA, PII, brand-voice, and custom policy checks, so calls keep auditability and clear escalation paths.

What happens on sensitive calls?

Clinical or sensitive edge cases warm-transfer to a human with full context.

Choose how you want to start.

Use an instant sandbox key for the API, or open Agents Beta and build without code. Sandbox usage never bills. Live keys require available credit.

Agents is live in beta. Sandbox keys have daily limits and never touch billing.