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Trace

Compliance and QA for AI calls

Score every AI call with rule packs, evals, PASS/WARN/FAIL outcomes, citations, and audit hashes.

Move from sampling calls to monitoring 100% of production interactions.

Package Trace See pricing

How it works

  1. 1

    Choose rule packs

    Start with TCPA, HIPAA, PII, and brand-voice, then add custom policies.

  2. 2

    Scan every call

    Trace runs after calls and produces scorecards with evidence and citations.

  3. 3

    Package enterprise workflows

    Add exports, retention controls, SSO, BAA, SLA, and dedicated review flows.

Built on

TraceA scorecard on the call you already ran. Not a second QA vendor.RecapCall notes the moment you hang up. No bot to invite.OmniThe definitive all-in-one AI voice agent model. Hybrid speech-to-speech, fused LLM brain, emotion-aware voices, and tool calling.

Common questions

How does Trace score calls?

Every call is scored against rule packs and evals, producing PASS/WARN/FAIL outcomes with citations and audit hashes.

Which rule packs are available?

Start with TCPA, HIPAA, PII, and brand-voice, then add custom policies.

Does this replace sampling?

Yes. Trace moves review from sampling a slice of calls to monitoring 100% of production interactions.

Get an API key. Make a phone agent.

Sandbox keys never bill. Fund a live key when you go to production.

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