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PyAI Solutions / Phone operations

Call
center automation

Move repeatable inbound and outbound calls from humans to AI agents.
Explore AgentsExplore the workflow
PyAI / WorkspaceActual product
The PyAI Console agent editor showing instructions and voice settings with sample data
The actual agent editor, shown with sample data. Configure it for your own workflow.Explore Agents
What you are building toward

Keep repeatable calls moving while preserving a clear path to your team.

Make it work for your team

The shape of
a useful first version.

Start with a bounded job, give the product the context it needs and test the full path before extending the workflow.

  1. 01

    Pick repeatable queues

    Start where calls are high-volume, bounded, and outcome-driven.

  2. 02

    Ship Omni or Agents

    Use Omni API for developer stacks, or the Agents feature for team-led launches — manage, evaluate & ship with no code.

  3. 03

    Trace everything

    Monitor, score, summarize, and improve calls continuously.

See the workspace behind it

Make the setup
your own.

Write the instructions, choose a voice and connect the knowledge and tools for the job. Then test the conversation before connecting it to your callers.

Explore Agents

Follow the real Console with a sample workspace, narrated by Aria, our Natural English voice.

Product tour
Actual Console UI · sample workspaceAria Natural · PyAI Speak

The products behind the workflow

Connected where it matters.
Yours to build around.

Explore the products that support this solution, including real demos, configurable examples and current integration guidance.

Omni

The definitive all-in-one AI voice agent model. Hybrid speech-to-speech, fused LLM brain, emotion-aware voices, and tool calling.

Agents

Build, test and run voice agents through the console or API.

Trace

A scorecard on the call you already ran. Not a second QA vendor.

A little more detail

Before your
first rollout.

Keep the first workflow focused. Test representative inputs, review the output and make the next step clear to your team.

Current pricing and terms All solutions Plan call-center usage
Which calls should we automate first?

Start with queues that are high-volume, bounded, and outcome-driven, then expand as the results hold up.

Do we need engineers to launch?

Use Omni API for developer stacks, or the Agents feature to manage, evaluate, and ship agents with no code.

What does this replace?

It handles repeatable inbound and outbound calls while your team keeps complex cases, policy decisions and human escalation.

Make this workflow your own.

Sandbox keys never bill. Fund a live key when you go to production.

Get API Key Talk through the setup