How does PyAI support English speech-to-text?
English speech-to-text is available through PyAI Hear, alongside the rest of the PyAI voice stack. Use the standard product endpoint and select the matching language or voice for your application.
Speech-to-textEnglish
English speech-to-text for customer calls and voice apps
Transcribe English calls and recordings for customer service, analytics and automated workflows. Hear supports realtime and batch audio through one API.
English
English coverage across accents and customer workflows
Build voice experiences for English-speaking customers with US, British, Australian and Indian voices, accurate transcription and complete realtime agents.
US and British English
Use American and British voices and evaluate recognition against the accent your customers speak.
Global English
Australian and Indian English voices support regional customer experiences through the same API.
Phone conversations
Handle names, numbers, addresses, dates, interruptions and corrections on customer-call audio.
What English speech-to-text should solve
Understand customer intent
Turn natural customer speech into text without forcing callers into rigid commands.
Capture important details
Recognize names, phone numbers, dates, amounts, addresses and spoken corrections.
Use transcripts everywhere
Send final text to QA, search, summaries, routing and business systems.
Built on PyAI Hear
One product path from request to result
- 01
Send a recording or realtime audio stream to Hear.
- 02
Receive English transcript text through the standard Hear response.
- 03
Use transcripts and confidence signals in your customer workflow.
Language quality
Built for the complete customer conversation
- Accent, pronunciation, meaning and natural delivery are reviewed on complete spoken turns.
- Call tests cover business details, interruptions, corrections and human handoffs.
- US and British voice options are exposed directly in the voice catalog.
Full-path evaluation
Language quality covers meaning, pronunciation, audio clarity, business details and the complete product path customers use.
English Speech-to-text FAQ
Does Hear support US and British English?
Yes. Use English transcription for American and British customer audio, including realtime phone calls and recordings.
Can Hear transcribe phone audio?
Yes. Hear accepts realtime and recorded phone audio for transcription, summaries, QA and downstream workflows.
Can I add names and product terms?
Yes. Supply known names, brands and product terms as vocabulary when your session needs them.
Building for English? Tell us the language variety, call type and monthly volume. We will help map the right Hear, Speak or Agents setup.