Comparison
Turn detection: built in, or build it yourself.
The hard realtime part is knowing when the caller is done and handing the model the right context. Omni packages that listening layer inside the agent, so buyers do not have to evaluate another product.
Omni listening layer
Included- Turn detection (endpointing) the moment speech ends
- Grounded KB context retrieved inline
- Included in the Omni voice-agent stack
- No separate customer-facing SKU to model
Build it yourself
Your time + infra- Tune your own VAD / silence thresholds per accent and line
- Stand up + host a vector DB and retrieval service
- Glue transcription, endpointing, and retrieval yourself
- Own the latency, scaling, and on-call
Use Omni for the whole loop
Omni ($0.05/min) gives you the whole agent end-to-end - hearing, turn-taking, grounding, thinking, and speaking in one hop. For partner or regional BYO stacks, talk to us and we can expose the lower-level listening layer directly.
Stop paying for stitched voice AI.
Start with a free key, 10,000 Hear minutes every month, and $50 in credits. Test the same OpenAI-compatible stack you can take to production with Omni, Agents, and Trace.
No credit card - OpenAI-compatible - cancel anytime