Program terms

1. The program

PyAI for Startups (the “Program”) grants promotional PyAI credit to eligible early-stage companies building voice products. The Program has three tiers: Launch ($20,000), Growth ($50,000), and Scale ($100,000). Each tier also includes a fixed allowance of managed phone minutes (25,000, 50,000, and 100,000 minutes respectively). PyAI selects the tier; the tier requested on the application is a suggestion.

2. Eligibility

• The applicant is a company (or a team incorporating within 90 days) building a voice product that is live or expected to launch within six months.
• The company has raised less than US $10,000,000 in total funding and was incorporated fewer than seven years ago.
• The company has a working website and a founder or engineer PyAI can contact and verify.
• The company is not a current PyAI customer on an annual or enterprise contract.
• One award per company, corporate group, or product. Prior recipients are not eligible.
• PyAI may decline any application, at its sole discretion, without stating a reason.

3. Activation and release

An accepted company activates its award by creating or signing in to a PyAI account with the email address on the application and verifying that address. The award binds to a single PyAI organization. On activation, the first of twelve monthly credit releases and the full phone-minute allowance are issued. The remaining eleven releases are issued monthly. Credit unused in one month remains available in the following months of the term. The term is twelve months from activation; any credit remaining at the end of the term expires. The phone allowance is a single lot issued at activation and expires with the term.

4. What the credit covers

Program credit applies to usage of PyAI AI products at the published rates: Omni, Agents, Hear, Speak, Clone, Cast, Trace, Recap, KB Context, and AMD. The phone allowance applies to managed telephony minutes. Phone minutes beyond the allowance, phone numbers, SMS, carrier pass-through fees, taxes, enterprise add-ons, and any item not on the PyAI rate card are billed to the organization’s paid balance at the published rates.

5. Nature of the credit

Program credit is promotional. It has no cash value, is non-transferable, non-refundable, cannot be exchanged, sold, or applied to another organization, and is not a deposit or a prepayment. Credit does not accrue interest. PyAI credit consumed under the Program is consumed before paid credit. Recipients are responsible for any tax consequences of receiving the credit.

6. Permitted use

The following forfeits the award and may result in account suspension:

• Reselling, sublicensing, or sharing PyAI capacity, keys, or minutes with another company or product.
• Creating multiple accounts, companies, or applications to obtain more than one award.
• Providing materially false information on the application.
• Use that violates the PyAI Terms of Service or Acceptable Use Policy.

7. Badge and publicity

Accepted companies may display the “PyAI for Startups” member badge and use the approved press line in accordance with the PyAI brand guidelines. Displaying the badge is optional and is not a condition of receiving or keeping credit. Unless the company opts out on the application, PyAI may list the company name and logo in the Program directory and reference the company in Program-related communications. Either party may end this permission with written notice.

8. Changes and termination

PyAI may modify the Program, its tiers, coverage, or these terms for future awards at any time. Awards already activated keep their published amount and schedule for their term, except in cases covered by Section 6. PyAI may end the Program at any time; activated awards continue to their term end.

9. Partner referrals

Applications referred by a partner investor or accelerator are reviewed on an expedited schedule. Partners receive aggregate cohort information (company name, tier, activation status) about companies they referred. Partners receive no payment, revenue share, or exclusivity.