Recap
Every call becomes a summary, a disposition, and a next step.
Recap turns each finished call into structured post-call intelligence: a clean summary, a disposition, the next step, and CRM-ready fields - delivered to your webhook and synced to Salesforce, the moment the call ends. Searchable across every call, on top of Omni, Agents, or your own stack. A $0.03/min add-on.
- Price
- $0.03/min
- Endpoint
GET /v1/recap/calls- Scope
recap:read- Model id
-
What you get
Stop writing call notes
Recap drafts the summary, the disposition, and the next step for every call automatically - no agent typing wrap-up notes, no calls slipping through unlogged.
Lands in your CRM
Map fields once and Recap syncs the outcome to Salesforce and posts to your webhook the moment the call ends, so the system of record is always current.
Every call, searchable
Turn a pile of recordings into searchable call intelligence - find the calls that mention a competitor, a refund, or a churn risk in seconds.
Recaps are ready right after the call, delivered to your webhook. Billed at $0.03/min, on top of the call's minutes. Works on Omni, Agents, Hear, or your own stack.
Start in minutes
# Recent post-call recaps for your org (summary, disposition, next step)
curl https://api.pyai.com/v1/recap/calls \
-H "Authorization: Bearer $PYAI_KEY"FAQ
What does a recap include?
A summary, a disposition, the next step, and CRM-ready fields for each call - delivered to your webhook when the call ends and available from GET /v1/recap/calls.
Does Recap need Omni?
No. Recap runs on Omni and Agents calls, Hear transcriptions, or your own STT/LLM/TTS stack - it's a post-call intelligence layer over any call.
Can it write to my CRM?
Yes. Map your Salesforce fields once via /v1/recap/crm-config (scope recap:configure) and Recap syncs each call's outcome automatically.
How is it billed?
Recap is a $0.03/min add-on, billed on top of the call's own minutes. Enable it once and it applies to the calls you choose.
Build with Recap today.
Start free with $50.00 in credit - no card. Your test key works instantly.
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